Terms and Conditions

PAYMENT:

We accept all major credit cards including: Mastercard, Visa, Diners and AMEX.

We also accept payment through third-party payment providers including: PayPal, Shopify Payments, AfterPay and ZipPay. 

SHIPPING INFORMATION:

Postage
FREE SHIPPING over $99 within Australia only. 

If you qualify for free standard shipping, you can upgrade to EXPRESS SHIPPING for $15. 

If your order falls under $99, our standard shipping is a flat rate of $10, express shipping is a flat rate of $20. 

Standard shipping to New Zealand is a flat rate of AUD $40.

Email us for a quote to other overseas destinations, or for bulk orders within Australia.

For full details about our shipping, please refer to our Shipping Policy.

 
Click and Collect
You are welcome to collect your items from our store in West End. Select 'Click and Collect' at the checkout, and we will send a confirmation email advising when your items are ready for collection.

Pickup hours are: Monday - Wednesday: 10:00am - 5:00pm; Thursday and Friday: 10:00am - 5:30pm; Saturday 9:00am - 3:00pm and Sunday 10:00am - 2:00pm

Pickup address is: 197a Boundary Street, West End, Brisbane, 4101. 

RETURN & EXCHANGES POLICY:

What can I exchange or return?
We accept returns and exchanges, but please be mindful of the following store policies:

All items marked 'FINAL SALE' online at the time of purchase can be returned within 30 days from date of dispatch for an exchange or store credit only.

All other items can be returned within 30 days from date of dispatch of an exchange, store credit or refund.

With exception to faulty items or wrong items dispatched:

• Postage costs will be at your expense (including a $10 re-delivery fee for exchanging items)
• Returns and exchanges will not be accepted after the 30 day period.

All returns and exchanges are processed via our Returns & Exchanges portal, which you can access here: Returns & Exchanges Portal

For full details about our Returns & Exchanges policy, please see here: Returns & Exchanges Policy