Shipping Information

SHIPPING INFORMATION:

Postage
FREE SHIPPING over $150 within Australia Only.

All sent items come with online tracking. Email us for a quote on bulk orders.

We can also post overseas by Registered International Post. Postage to the US is $70 AUD. Please email us for a quote on other countries.

Please note for delivery within Australia.
We use Couriers Please and Australia Post (Registered Post) for all deliveries and aim to process and deliver your goods within 7 working days of receiving your order. At times through busy periods or if we have to order item's in, this may take a few more days (You will be notified). Delivery will be between 9am – 5pm Monday to Friday.

A signature is required on receipt of your goods. For this reason, a work or home address is preferred to ensure you receive your parcel in a timely fashion. If no one is at the delivery address to receive the goods, a card will be left advising that the parcel can be collected from the nearest collection centre.

Once we have received your order we will send you an email confirming your order, or if the product in question is unavailable.  Your method of payment will then be authorised, and we will notify you when your items have been shipped (including tracking).

Please feel free to subscribe to our newsletter as we will keep you updated with the latest news and special offers.  All your details stay private and confidential.

Store Pickup

When selecting store pickup a confirmation email or Messenger notification will be sent advising your parcel is ready for pickup. 

Pickup hours are: Monday - Friday: 9am - 5:30pm & Saturday 9am-3pm. 

Pickup address is: 126 Boundary Street, West End, Brisbane, 4101. 

Queries can be email to sales@shaysshoes.com.au, or feel free to give us a call on (07) 3844 5005.

 

 

 

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